Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Shands Jacksonville Medical Center Ratings

655 W 8TH ST
Jacksonville, FL 32209
Phone: (904) 244-0411

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Shands Jacksonville Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure10%

Infectious Disease at Shands Jacksonville Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 22m

Non-critical cases where patient is discharged have total visit time of 4 hour and 5 minutes

Serious cases where patients are admitted have 5 hour and 48 minutes to be admitted, then an additional 5 hour and 4 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Shands Jacksonville Medical Center 4.55 out of 5 based on 37 ratings. 37 user reviews.

69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Shands Jacksonville Medical Center Stories

Apr 09, 2017, 6:20 PM
Shands Jacksonville Medical Center: "I was discharged with the word none on my paper as the reason that I came in. They refuse to run every test that they could because my blood work came back normal. I left the hospital with the same pains because they took me as a joke which was obvious by the nurse and doctors tone and body language. I will NEVER deliver at shands nor recommend anyone to go there." - Jamiya

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