Shands Jacksonville Ratings
655 W 8th St
Jacksonville, FL 32209
Phone: (904) 244-4000
Jacksonville, FL 32209
Phone: (904) 244-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Shands Jacksonville save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Shands Jacksonville | National Average | |
|---|---|---|
| Heart Attack | 12.6% | 12.6% |
| Stroke | 14.8% | 13.9% |
| Heart Failure | 10.8% | 11.8% |
| Pneumonia | 17.3% | 18.2% |
Infectious Disease at Shands Jacksonville
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 22 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 22 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 16mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Shands Jacksonville Stories
Apr 09, 2017, 6:20 PM
Shands Jacksonville Medical Center: "I was discharged with the word none on my paper as the reason that I came in. They refuse to run every test that they could because my blood work came back normal. I left the hospital with the same pains because they took me as a joke which was obvious by the nurse and doctors tone and body language. I will NEVER deliver at shands nor recommend anyone to go there." - Jamiya
