Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Seton Medical Center Austin Ratings

1201 W 38TH ST
Austin, TX 78705
Phone: (512) 324-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Seton Medical Center Austin save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%

Infectious Disease at Seton Medical Center Austin

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 30m

Non-critical cases where patient is discharged have total visit time of 3 hour and 2 minutes

Serious cases where patients are admitted have 5 hour and 0 minutes to be admitted, then an additional 0 hour and 0 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Seton Medical Center Austin 4.6 out of 5 based on 30 ratings. 30 user reviews.

71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Seton Medical Center Austin Stories

May 09, 2022, 9:40 PM
Seton Medical Center Austin: "My partner went into the waiting room for chest pain. We’ve been here over 5 hours without seeing a doctor and no communication. I understand the hospital is busy, but what is the purpose of an emergency room? People are literally dying around us. " - Sean

May 09, 2022, 1:47 PM
Seton Medical Center Austin: "Wait time is really long. Here with family. Why is it taking so long?" - Tye

Mar 26, 2022, 12:48 AM
Seton Medical Center Austin: "This wait time is a bunch of crap. My husbands bp was 199/117. That’s stroke level. Here we sit 4 hours later. " - Kerri

Jan 11, 2021, 8:49 AM
Seton Medical Center Austin: "30 minutes" - Julie

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