Sentara Obici Hospital Ratings

2800 Godwin Boulevard
Suffolk, VA 23439
Phone: (757) 934-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Sentara Obici Hospital save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Sentara Obici HospitalNational Average
Heart Attack12.4%12.6%
Stroke13.7%13.9%
Heart Failure11.4%11.8%
Pneumonia16%18.2%



Infectious Disease at Sentara Obici Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
5
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 38m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Sentara Obici Hospital Stories



Apr 10, 2017, 7:33 AM
Sentara Obici Hospital: "Prematurely discharging a patient on Medicare who was improving from pneumonia. Lied saying medicare wont cover anymore charges. Then I found out medicare will pay for over 20 days of stay if the patient is improving. This hospital will kill you. They purposely gave a patient too much fluids so they caused the patient to have issues and said the patient was not improving. And when a patient comes to you for treatment and it is their first experience in their life at a hospital don't tell their family members you can slip something in their Iv that kills them. And say it is a big decision. Malpractice all the way around!!!" - Obici

Jun 01, 2016, 2:48 PM
Sentara Obici Hospital: "They do not negotiate rates with insurers, people who have catastrophic insurance, or people who have no insurance at all. They wanted all of my $2891.00 bill for a 3-4 hour visit within 12 months when I called. That I managed to have extended to a slightly longer pay period, but this is the only positive thing I can say in this review. The phone receptionist was completely baffled by me asking what an insurance company would be paying if they called about a negotiated rate. She had to keep checking with her supervisor what the specific policy was (just ask yourself if you want a several thousand dollar fee being managed by somebody who is not sure what they are supposed to do). I will never go here again in my life. Everybody I have told about this has been stunned when I tell them about this. If it turns out that they are willing to negotiate rates, then they have disinformation being provided by their phone receptionists to their callers." - Joshua

Apr 11, 2016, 2:52 PM
Sentara Obici Hospital: "Worse in america" - Gerald


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