Sentara Careplex Hospital Ratings
3000 COLISEUM DRIVE
Hampton, VA 23666
Phone: (757) 736-1000
Hampton, VA 23666
Phone: (757) 736-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Sentara Careplex Hospital save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 18% |
| Heart Failure | 12% |
| Pneumonia | 15% |
Infectious Disease at Sentara Careplex Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 16 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 34mNon-critical cases where patient is discharged have total visit time of 3 hour and 1 minutes
Serious cases where patients are admitted have 3 hour and 26 minutes to be admitted, then an additional 1 hour and 56 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Sentara Careplex Hospital
4.7
out of 5
based on 28 ratings.
28 user reviews.
73% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
Negative Patient Ratings
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Sentara Careplex Hospital Stories
Feb 01, 2021, 9:32 PM
Sentara Careplex Hospital: "Currently in the waiting room at Sentara Careplex. Have been here since 4:49pm and it is now 9:28pm. The wait time here is certainly more than shown on the website. Covid has this hospital way too busy. People are crying because they’re in pain and can’t get help, many people have decided to leave and not get treatment at all. A lady that is not supposed to sit up straight was forced to sit in a wheel chair for 8 hours before being taken to be seen. She was crying in agony for hours. Something needs to change. " - Samantha
Aug 25, 2018, 3:50 PM
Sentara Careplex Hospital: "Sentara Careplex is NOT what it use to be. The wait time is utterly ridiculous and they should be ASHAMED. I waited almost 3 hours and still wasn’t called . Sentara you need to do better A LOT BETTER! If you are extremely ill FLY to another hospital." - Tanya
