Sentara Careplex Hospital Ratings
3000 Coliseum Drive
Hampton, VA 23666
Phone: (757) 736-1000
Hampton, VA 23666
Phone: (757) 736-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Sentara Careplex Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Sentara Careplex Hospital | National Average | |
|---|---|---|
| Heart Attack | 11.5% | 12.6% |
| Stroke | 13.7% | 13.9% |
| Heart Failure | 9.7% | 11.8% |
| Pneumonia | 19.7% | 18.2% |
Infectious Disease at Sentara Careplex Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 23mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Sentara Careplex Hospital Stories
Feb 01, 2021, 9:32 PM
Sentara Careplex Hospital: "Currently in the waiting room at Sentara Careplex. Have been here since 4:49pm and it is now 9:28pm. The wait time here is certainly more than shown on the website. Covid has this hospital way too busy. People are crying because they’re in pain and can’t get help, many people have decided to leave and not get treatment at all. A lady that is not supposed to sit up straight was forced to sit in a wheel chair for 8 hours before being taken to be seen. She was crying in agony for hours. Something needs to change. " - Samantha
Aug 25, 2018, 3:50 PM
Sentara Careplex Hospital: "Sentara Careplex is NOT what it use to be. The wait time is utterly ridiculous and they should be ASHAMED. I waited almost 3 hours and still wasn’t called . Sentara you need to do better A LOT BETTER! If you are extremely ill FLY to another hospital." - Tanya
