Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Scripps Mercy Hospital Ratings

4077 5TH AVE
San Diego, CA 92103
Phone: (619) 294-8111

Hospital Type: Acute Care Hospitals
Emergency Services: No




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Scripps Mercy Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia11%


Infectious Disease at Scripps Mercy Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
188
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 19m

Non-critical cases where patient is discharged have total visit time of 3 hour and 6 minutes

Serious cases where patients are admitted have 3 hour and 31 minutes to be admitted, then an additional 2 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Scripps Mercy Hospital 4.5 out of 5 based on 25 ratings. 25 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Scripps Mercy Hospital Stories



Jul 10, 2021, 2:46 PM
Scripps Mercy Hospital: "I have been waiting for hours with five minutes with the doctor. No end in sight. This is my third visit in three days because they kicked me out Wednesday and sent me to the ER. I waited for hours in the ER and finally left. Came back here right when they opened and that was four hours ago and I am nowhere. There were seven people in front of me when I got here. Scripps sucks" - Glenda


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