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Scottsdale Healthcare-Shea Medical Center Ratings

9003 EAST SHEA BOULEVARD
Scottsdale, AZ 85260
Phone: (480) 323-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Scottsdale Healthcare-Shea Medical Center save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia10%


Infectious Disease at Scottsdale Healthcare-Shea Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
108
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 36m

Non-critical cases where patient is discharged have total visit time of 2 hour and 42 minutes

Serious cases where patients are admitted have 2 hour and 19 minutes to be admitted, then an additional 1 hour and 28 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Scottsdale Healthcare-Shea Medical Center 4.65 out of 5 based on 44 ratings. 44 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Scottsdale Healthcare-Shea Medical Center Stories



    Dec 02, 2022, 3:41 AM
    Scottsdale Healthcare-Shea Medical Center: "This is a lie. Checked in at 7:20 Pm and it 1:40 Am and still not been seen. In so much pain. I hate to come to the hospital. " - Diane

    May 16, 2020, 3:50 PM
    Scottsdale Healthcare-Shea Medical Center: "ER room is horrible, nurses unpleasant or unhelpful, they grumpy and even ready to fight with patients. I have been hospitalized lately for my health got badly, gets a lot test a blood draw at least 20 tube, but no treatment, tell go home see regular doctor for my short of breath and all problems. Nurse really rough, not happy when you call them for something. Left me on the room by myself over hours no nurse ask me I’m ok or not, but insurance bill come right away when you get in the room. Doctor rush see them 2 less than 10 minutes, but she stay in the door to talk, not even close to me when tell her my eye have pain, she take a look from the door and I’m in bed, your eye look fine, she said.
    Something wrong here, why go to ER? For treatment not to come say hi and paid bill just conversation. What wrong this day for all Doctors and Nurse.
    In the time in ER: I had seen couple old people, her husband get something, she try call nurse couple time because no one checked her husband, and they started fights, nurses yelled call security to get them our just because the lady worried for her husband serious condition no one check on them like me.
    "
    - Sydney

    Dec 28, 2016, 12:57 PM
    Scottsdale Healthcare-Shea Medical Center: "Our son was in John C. Lincoln North Mountain September, 2016. He could not walk as pain from cancer to intense. For 8 days he was on the oncology in intense pain, running a fever, and sore neck. On the 8th day a doctor just shrugged her shoulders and said "some people run fevers". Our son had a different CVC doctor daily. Tests were run, but no reasons found for his symptoms. He was released late in the day. The next morning it was obvious he had meningitis. We rushed him to ER and he was placed in ICU. CVC doctor appeared to tell us "oh, the meningitis culture that we took before he left the first time came back positive". After being told he would die 2 times and his pain never being under control, family members were able to transfer him to Barrows/St. Joseph's. Pain was under control in less then 24 hours and remained so. I feel sorry for caring persons that work at John C. Lincoln in what is obvious sub par and just flat out ignored by the demi gods. " - Debbie


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