Saratoga Hospital Ratings
211 Church Street
Saratoga Springs, NY 12866
Phone: (518) 587-3222
Saratoga Springs, NY 12866
Phone: (518) 587-3222
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Saratoga Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Saratoga Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.3% | 12.6% |
| Stroke | 13.8% | 13.9% |
| Heart Failure | 12.9% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Saratoga Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 28mSerious cases where patients are admitted wait 4 hour and 37 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Saratoga Hospital Stories
Aug 17, 2023, 8:39 AM
Saratoga Hospital: "8/16/2023 I waited 6 hours before I finally gave up. Was there to be evaluated for a possible MRSA infection. Was clearly triaged to be one of the last to be seen. But worse were those who waited 7 or 8 hours before giving up. The man doing triage was incompetent and rude and uncaring. If you want to know more, feel free to call. I still need medical care." - Harriet
Apr 07, 2018, 12:31 AM
Saratoga Hospital: "Once you get to a room. This is where the service drops. It can be up to 2 hours before ANYONE enters the room to see how you are doing. Had ER experience two days ago and thought maybe a fluke but nope in the ER again tonight with pain in chest and it's been over an hour and no one has set foot in my room. I understand there may be a wait but someone checking in makes a difference in customer care. I'm left wondering if they even know I am in here. " - Elizabeth
