San Ramon Regional Medical Center Ratings

6001 Norris Canyon Road
San Ramon, CA 94583
Phone: (925) 275-9200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does San Ramon Regional Medical Center save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at San Ramon Regional Medical CenterNational Average
Heart Attack12.7%12.6%
Stroke10.3%13.9%
Heart Failure9.8%11.8%
Pneumonia16.2%18.2%



Infectious Disease at San Ramon Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 5m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



San Ramon Regional Medical Center Stories



Mar 30, 2026, 8:02 PM
Ronald Reagan Ucla Medical Center: "It's garbage. Unfortunately, everywhere else is worse." - Still

Feb 15, 2026, 3:41 PM
Uc San Diego Health Hillcrest - Hillcrest Med Ctr: "7 hour wait today" - MARK

Feb 06, 2026, 4:47 PM
St Mary's Medical Center: "555" - CpjJwWHV

Feb 06, 2026, 4:46 PM
Saint Francis Memorial Hospital: "555" - CpjJwWHV

Nov 11, 2025, 9:09 PM
University Of California Davis Medical Center: "Horrible experience at UC Med.Emergency. After spending 3 hrs at One community Health we were sent to UC Med emergency we waited 7 hrs till 1 am and left without being seen. My son had a serious health issue and we had to wait till the next day and was seen by another hospital emergency room. He need surgery right away. We are contacting an attorney!!!" - Doug


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