Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

San Francisco General Hospital Ratings

San Francisco, CA 94110
Phone: (415) 206-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does San Francisco General Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure12%

Infectious Disease at San Francisco General Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 23m

Non-critical cases where patient is discharged have total visit time of 4 hour and 48 minutes

Serious cases where patients are admitted have 4 hour and 27 minutes to be admitted, then an additional 3 hour and 46 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
San Francisco General Hospital 4.5 out of 5 based on 33 ratings. 33 user reviews.

59% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty
  • Rooms were often noisy at night

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

San Francisco General Hospital Stories

Feb 06, 2022, 12:17 AM
San Francisco General Hospital: "DONT GO TO SF GENEREAL ! they had me in the waiting room frm 11:30-5AM.than when i did get to a room a different person came in each time to talk and look at me ! they did the bare minimum and sent me home at 9AM. stuck a IV in , didnt actally put anything. they literally had me pee in a cup, but didnt take it or put my name on it. they didnt fix my problem. " - aya

May 31, 2021, 2:51 AM
San Francisco General Hospital: "Got here at 9:30pm it's now 12 still in the waiting room never seen by a doctor only a nurse who took vitals. This hospital needs to be shut down. I've been going here for 6 years and only seen my real doctor once. They are too busy for patients clearly." - Diamonique

May 31, 2020, 5:14 PM
San Francisco General Hospital: "And just *how many* ppl shouldn’t even be there??" - Christina

May 31, 2020, 3:20 PM
San Francisco General Hospital: "And just *how many* ppl shouldn’t even be there??" - Christina

Compare hospitals in San Francisco County

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