Samaritan Medical Center Ratings

830 Washington Street
Watertown, NY 13601
Phone: (315) 785-4121

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Samaritan Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Samaritan Medical Center	National Average
Stroke	15.1%	13.9%
Heart Failure	12.5%	11.8%
Pneumonia	18.6%	18.2%

Infectious Disease at Samaritan Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 8m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Samaritan Medical Center Stories

Mar 23, 2023, 4:13 AM
Samaritan Medical Center: "Currently sitting in the emergency room waiting area for the past 5 hours. The excuse I get every time I’ve asked is “we are waiting for a room to open up” I’m not dying but like this is ridiculous. " - Z

Aug 30, 2021, 4:35 PM
Samaritan Medical Center: "Animals get better care,came in with stroke like symptoms. And was treated with contempt, and cold callous behavior
I have a broken arm,a shattered wrist and a fractured L4.,

Ortho took off the cast anditblooked and told me how badly crooked,and swollen it was after 8 weeks in a cast and that it's their problem. BAD Ortho guys , my arm and wrist will now to be broken forever. Nice that you treated an older woman like a drunken junkie and a bad one too. I'm not at all shamed,tox test always come back clean, but another 8 weeks on motrin in cast ... see you ,
Sued " - Helene

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