Samaritan Hospital Of Troy, New York Ratings
2215 Burdett Avenue
Troy, NY 12180
Phone: (518) 427-3402
Troy, NY 12180
Phone: (518) 427-3402
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Samaritan Hospital Of Troy, New York save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Samaritan Hospital Of Troy, New York | National Average | |
|---|---|---|
| Heart Attack | 13.7% | 12.6% |
| Stroke | 12.4% | 13.9% |
| Heart Failure | 13.4% | 11.8% |
| Pneumonia | 17.4% | 18.2% |
Infectious Disease at Samaritan Hospital Of Troy, New York
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 7 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 41mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Samaritan Hospital Of Troy, New York Stories
Dec 27, 2025, 3:13 PM
Samaritan Hospital Of Troy, New York: "Nurses were excellent but housekeeping was not great am on 4th floor young woman housekeeper was awful she didn't wipe anything down at all or mop floor which was not very clean due to weather she was in bathroom for about ten mins behind wall where I couldn't see her I am not sure what she was doing possible texting not sure I hate to complain about anyone but she did not clean anything I got up to do myself I'm sorry to complain but this is very dangerous with all the things going around now. Otherwise care was great." - A.g.
Jan 11, 2017, 1:06 AM
Samaritan Hospital: "After almost 9 hours in the e r my son was finally given a bed in the hospital. I think the staff is well intentioned. The e r staffing seemed inadequate. The e r seemed inadequate. Many patients were lined up in the halls. They were out of wheel chairs. The signage outside and inside the hospital for the e r could stand improvement. After some time the only available things to eat were what health seeking people would consider to be junk food. While the new e r is being built I would advise patients to go somewhere else. " - Skorupski
