Saint Mary's Regional Medical Center Ratings

235 W 6th St
Reno, NV 89503
Phone: (775) 770-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Saint Mary's Regional Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Saint Mary's Regional Medical CenterNational Average
Heart Attack11.7%12.6%
Stroke14.6%13.9%
Heart Failure12.1%11.8%
Pneumonia14.9%18.2%



Infectious Disease at Saint Mary's Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Saint Mary's Regional Medical Center Stories



Apr 02, 2023, 7:33 PM
Saint Mary's Regional Medical Center: "Is it busy in the ER?" - Wendy

Jun 04, 2015, 9:52 PM
Saint Mary's Regional Medical Center: "
my twenty year old daughter who walked in into this facility (saint Marys regional medical center in Reno) with abdominal pain pain ended up having brain damage. and she is still languishing in CCU/ICU deprived of all her patient right. in her first weeks of her terrible ordeal there was a window of opportunity to improve her condition but instead she was left to deteriorate.the major example for this is, following her unexplained brain damage she had a brain swelling/edema. and as urgent as this condition was, it never been aggressively treated and the out come was a terrible tragedy of my daughters brain death.to make matter worse this hospital is not feeding my child for the past ten and they are actually threatening to take Aden off a life support without my wish/consent. Aden deserve to have a second opinion to find out what caused her brain death. how can a presumably healthy twenty year old walked into hospital and end up brain dead? why doctors are not explaining her condition, rather they really want family to make a life ending decision? Aden is about to get murdered by the very same people who sworn to preserve life. Aden needs help she can get as soon as possible.



"
- Fanuel


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