Saint Luke's East Lee's Summit Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Saint Luke's East Lee's Summit Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	12%
Pneumonia	11%

Infectious Disease at Saint Luke's East Lee's Summit Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	32
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 36m

Non-critical cases where patient is discharged have total visit time of 2 hour and 32 minutes

Serious cases where patients are admitted have 2 hour and 14 minutes to be admitted, then an additional 1 hour and 38 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD

82% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Saint Luke's East Lee's Summit Hospital Stories

Share your experience

Dec 22, 2023, 8:34 PM
Saint Luke's East Lee's Summit Hospital: "Going on 3 1/2 hours now. " - Chris

Oct 20, 2023, 5:14 PM
Saint Luke's East Lee's Summit Hospital: "The wait time is incorrect. Going on 3 1/2 hours and not seen yet" - Angie

Jul 18, 2023, 8:08 PM
Saint Luke's East Lee's Summit Hospital: "I came to the ER with my sister who was having trouble catching her breath and the nurse said she was at risk for tachycardia. We waited in the ER for 4 hours before my sister refused to stay any longer and we left. There will always be someone that comes into the ER with a more severe issue and those persons were always taken to a room before she was...which is why we had to wait so long. They need more staff. Today I'm back with my sister. The nurse called to let them know she was coming in because she needed a blood transfusion. They sent her to the ER....again. she has been here since 3pm.it is now 7pm and she has not been called to go to a room yet. The triage nurse said the wait at St Luke's East ER is 4 to 5 hours normally. SMH" - Staci

Jun 02, 2023, 7:38 PM
Saint Luke's East Lee's Summit Hospital: "Been waiting for 2 hours and they don’t know how much longer it will be. I’m in severe pain and we are about to go somewhere else. " - Katherine

Mar 24, 2023, 2:01 PM
Saint Luke's East Lee's Summit Hospital: "I'm sitting here shaking I'm in so much pain.... But the lady with the runny nose is more of a priority... At least that how it seems... I'm giving them 10 minutes then I'm out... Might as well be in pain at home and when I die at least my family has someone yo blame.." - Jerry

Dec 29, 2022, 7:26 PM
Saint Luke's East Lee's Summit Hospital: "That's not accurate sitting here 5 hrs.." - Cindy

Dec 02, 2022, 4:10 PM
Saint Luke's East Lee's Summit Hospital: "Been here since 12:30pm with my mom. It is 3:00pm. Still waiting. Er is very full and people are still coming in. They are busier than 2 hr and 14 min." - Denise

May 09, 2022, 5:19 AM
Saint Luke's East Lee's Summit Hospital: "Currently in the Saint Luke’s ER waiting room (nothing life threatening). We have been here for over an hour and a half. There is literally no one else in the waiting room. People keep coming out, but they have yet to take us back. This is not the first time we have had this issue with Saint Luke’s East. I completely understand that beds can be limited and there are other issues at play, but a little communication goes a long way instead of pretending we don’t exist. No one will even look at us let alone give us an update on how long it might be. The communication and compassion is absolutely terrible." - Nikki

Jan 28, 2022, 7:46 PM
Saint Luke's East Lee's Summit Hospital: "The worst hospital ever you could die waiting their ER!!! Will never go back there again. " - RA

Aug 16, 2021, 9:10 PM
Saint Luke's East Lee's Summit Hospital: "I have been in the ER St Luke Lees Summit for over 5hrs and still haven’t been seen What a Great Hospital .What BS!!!!!!!!!!!!!!" - Gary

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