Saint Francis Bartlett Medical Center Ratings

2986 Kate Bond Rd
Bartlett, TN 38133
Phone: (901) 820-7050

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Saint Francis Bartlett Medical Center save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Saint Francis Bartlett Medical CenterNational Average
Heart Attack13.9%12.6%
Stroke11.7%13.9%
Heart Failure14%11.8%
Pneumonia25.2%18.2%



Infectious Disease at Saint Francis Bartlett Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
1
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 8m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Saint Francis Bartlett Medical Center Stories



Aug 22, 2021, 10:04 PM
Saint Francis Bartlett Medical Center: "St Francis Bartlett Tn. Been in Er 5 hrs. Was told by check in that they Ct was normal but would have to have doctor tell me that and I was high on list shouldn’t be long. That’s a choke. I heard one lady say the have been here 8 hrs. Have seen some come and go. Very frustrated " - Hughes

Aug 22, 2021, 9:34 PM
Saint Francis Bartlett Medical Center: "St Francis Bartlett Tn. Been in Er 5 hrs. Was told by check in that they Ct was normal but would have to have doctor tell me that and I was high on list shouldn’t be long. That’s a choke. I heard one lady say the have been here 8 hrs. Have seen some come and go. Very frustrated " - Hughes


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