Saint Alphonsus Regional Medical Center Ratings

1055 North Curtis Road
Boise, ID 83706
Phone: (208) 367-3554

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Saint Alphonsus Regional Medical Center save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Saint Alphonsus Regional Medical CenterNational Average
Heart Attack13.5%12.6%
Stroke18.9%13.9%
Heart Failure16.5%11.8%
Pneumonia14.3%18.2%



Infectious Disease at Saint Alphonsus Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
40
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 34m

Serious cases where patients are admitted wait 3 hour and 11 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Saint Alphonsus Regional Medical Center Stories



Jul 21, 2025, 9:20 PM
St Lukes Magic Valley Medical Center: "Recently, my husband and I went to St Luke’s in twin falls, Idaho to visit my dying father in law. We were surprised at the insistence at the front door to provide identification before being allowed to proceed to the floor to visit the patient. Being treated like criminals in order to see a loved one in the hospital was jarring. I would not recommend this hospital to anyone looking for compassionate and competent care." - Tiffany

Oct 04, 2023, 3:07 PM
Kootenai Medical Center: "Went to er Oct 1 for recurrence of blood clots. It was a long wait but expected as the rooms were full The care I received from dr Crandall and all the techs and staff was excellent. Had labs and Ct scan of lungs which showed blood clots were back. Got medicine and was discharged. Very happy with the experience " - Maureen

May 02, 2023, 9:11 PM
Kootenai Medical Center: "We ate her at KMC for the second time in a week. The wait times are not the issue. Once we got taken back we waited for hours to get Dr. Assessment and care plan. Everyone was nice and polite they just didn't have the time to adequately diagnose my 90 year old mother till more than 3 hours after we arrived. That's the hardest part. She is willing to be hospitalized if necessary but it just takes so long to reach that conclusion. " - Gabrielle

Aug 25, 2022, 11:21 AM
Kootenai Medical Center: "Never go there period. There’s no excuse to rationalized 5 bad experiences in 8 months. (Unreasonable wait times, mixed up test results, insufficient care, inappropriate releases to go home) Forget about shortage of staff! This is about low standards and lower expectations from wealthy leadership who care more about hob-nobbing at fundraisers than the product they actually put in their shiny box! Behind the curtain of glossy posters and banners, claiming high standards and world class service is a dark, dirty, smelly, confusing hospital visit on what is likely the worst day of your life. You will be met with overworked, underpaid, inexperienced, uncaring, poorly dressed, unclean, lazy staff. From the top down. These poor people (drs and nurses) don’t know if their coming or going. I’m sharing photos not because I expect perfection. I’m sharing them because they reference basic unmet needs while dozens of staff stand idly by, chitchatting and giggling while patients aren’t given updates, water, food or bathroom options. I’m just so sad for our future. I see camels on the horizon. Look it up????" - Shauna

Oct 25, 2021, 4:23 AM
Portneuf Medical Center: "U need to drug test your employees like John Cerro ..who positive for covid delta virus!!!!" - Wendy


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