Saint Agnes Hospital Ratings

900 Caton Avenue
Baltimore, MD 21229
Phone: (410) 368-2101

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Saint Agnes Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Saint Agnes HospitalNational Average
Heart Attack12.9%12.6%
Stroke15.4%13.9%
Heart Failure10%11.8%
Pneumonia19.2%18.2%



Infectious Disease at Saint Agnes Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 36m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Saint Agnes Hospital Stories



Nov 26, 2019, 7:04 AM
Saint Agnes Hospital: "We r here in ER for emergency. Waiting time is crazy out there.
The receiption ladies are not warmly welcome. The questions to us like unfriendly.
Need to examine their deviant behaviors. 11-26-2019 6:30 AM."
- Nai

Mar 30, 2018, 5:00 PM
Saint Agnes Hospital: "I sat in the St Agnes Caton Avenue ER for 2 hours in excruciating pain from a kidney stone. I my husband received eye rolls and totally ignored when inquiring about the wait time. Very disrespectful employees. I will never ever return to this hospital! " - Vicki

Mar 30, 2018, 4:59 PM
Saint Agnes Hospital: "I sat in the ER for 2 hours in excruciating pain from a kidney stone. I my husband received eye rolls and totally ignored when inquiring about the wait time. Very disrespectful employees. I will never ever return to this hospital! " - Vicki

Dec 19, 2016, 2:13 PM
Saint Agnes Hospital: "I am in ER with extremely high Bp. Dizzy. Severe diarrhea,stomach cramping, bloody stool. I have been sitting here for more than two hours in the waiting room, writhing in pain and moaning. I haven't seen a nurse or doctor. Triage was a joke. No privacy and very cursory. No dignity in ER waiting room. No has even checked on me. Will never be back and won't refer others." - Paula


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