Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Sacred Heart Hospital Ratings

3240 W FRANKLIN BLVD
Chicago, IL 60624
Phone: (773) 722-3020

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Sacred Heart Hospital save lives? 35% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure8%


Infectious Disease at Sacred Heart Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 18m

Non-critical cases where patient is discharged have total visit time of 1 hour and 21 minutes

Serious cases where patients are admitted have 2 hour and 26 minutes to be admitted, then an additional 1 hour and 4 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: POOR
Sacred Heart Hospital 3.75 out of 5 based on 24 ratings. 24 user reviews.


40% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Sacred Heart Hospital Stories



Apr 16, 2021, 11:14 PM
Alton Memorial Hospital: "What an infuriating experience! It's one thing to have to wait in your car for 3 hours til your loved one gets a room in the ER but the parking lot is atrocious. I was sitting in car eating and a lady knocks on my window, already mad at being bothered I Crack the window and she wants a ride!? Seriously I'm not here on a picnic I have a loved one in there I'm waiting to see!! My daughter comes out to the car and I see the same girl approaching her, I jump out of the car and tell her to leave my child alone and don't come back. For the love of God get some damn security out here if your going to make people wait outside!!" - Cherie

Apr 14, 2021, 10:06 AM
Silver Cross Hospital And Medical Centers: "Wait time we’ll over 4hrs,full waiting room, blood pressure high, heart rate high, severe pain upper abdominal, N,V and I’m a nurse. Had to leave b/c my condition worsen. Told I was approx #14 after 4hrs. And a man clearly in resp distress, who was there before me, was still waiting when I left for another hospital." - Amy

Apr 13, 2021, 2:43 AM
Rush University Medical Center: "12+ hour wait time on 4/13/21" - Aaron

Apr 12, 2021, 8:15 PM
Silver Cross Hospital And Medical Centers: "Wait time we’ll over 4hrs,full waiting room, blood pressure high, heart rate high, severe pain upper abdominal, N,V and I’m a nurse. Had to leave b/c my condition worsen. Told I was approx #14 after 4hrs. And a man clearly in resp distress, who was there before me, was still waiting when I left for another hospital." - Amy

Apr 11, 2021, 9:40 PM
Rush University Medical Center: "6+ hour wait times on 4/11/21" - Aaron


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