Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Rush University Medical Center Ratings

1653 WEST CONGRESS PARKWAY
Chicago, IL 60612
Phone: (312) 942-5000

Hospital Type: Acute Care Hospitals
Emergency Services: No




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Rush University Medical Center save lives? 21% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure7%
Pneumonia10%


Infectious Disease at Rush University Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
212
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
12


Emergency Room Wait Time Ratings

Time until initial exam: 1h 54m

Non-critical cases where patient is discharged have total visit time of 4 hour and 8 minutes

Serious cases where patients are admitted have 3 hour and 11 minutes to be admitted, then an additional 2 hour and 35 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Rush University Medical Center 4.65 out of 5 based on 33 ratings. 33 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Rush University Medical Center Stories



Apr 13, 2021, 2:43 AM
Rush University Medical Center: "12+ hour wait time on 4/13/21" - Aaron

Apr 11, 2021, 9:40 PM
Rush University Medical Center: "6+ hour wait times on 4/11/21" - Aaron


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