Rush University Medical Center Ratings
1653 WEST CONGRESS PARKWAY
Chicago, IL 60612
Phone: (312) 942-5000
Chicago, IL 60612
Phone: (312) 942-5000
Hospital Type: Acute Care Hospitals
Emergency Services: No
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Rush University Medical Center save lives? 21% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 15% |
Heart Failure | 7% |
Pneumonia | 10% |
Infectious Disease at Rush University Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 212 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 12 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 54mNon-critical cases where patient is discharged have total visit time of 4 hour and 8 minutes
Serious cases where patients are admitted have 3 hour and 11 minutes to be admitted, then an additional 2 hour and 35 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Rush University Medical Center
4.65
out of 5
based on 33 ratings.
33 user reviews.
75% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Rush University Medical Center Stories
Jan 06, 2024, 9:24 PM
Rush University Medical Center: "Complete lie, service is TERRIBLE. Staff does not care for the patients, attitudes are disgusting, responsive are passive. The overall experience of this hospital is shameful, daughter waiting 2hrs for pain being I had to ask for the Charge Nurse for this to happen. Will not be back and for anyone else so pays for Insurance go where you treated gracefully, it’s disgusting how the treat these patients. FYI still waiting" - Talara
Jan 04, 2024, 3:55 AM
Rush University Medical Center: "I am currently sitting in the emergency room waiting as we speak. I got here at 5:15pm and it's currently 3am so whoever came up with this 3 hour wait time bullshit is straight up lying. I'm going on 10 hours. The last time I was here it was 8 and a half. Don't believe a damn thing from hospital stats." - Andy
Dec 08, 2023, 3:53 AM
Rush University Medical Center: "Hi,
The current wait time is about 13-14 hours. My wife and I have been here for 9 hours since yesterday.
Please note this for others because this week they said their wait times have remained at this level.
Regards," - Emanuel
Oct 03, 2023, 11:20 PM
Rush University Medical Center: "I wait at Rush almost 7 hours from register and see a doctor and doctor is still not coming yet. " - Elaine
Jun 01, 2023, 2:34 PM
Rush University Medical Center: "My mom has been in the emergency room since 8 am she’s still hasn’t seen a doctor she’s light headed and dizzy now because she’s been in the waiting room so long she’s 74 yrs old with massive Heath issues ! It’s a shame that she hasn’t been waited on yet especially since rush is her primary hospital! " - Lisa
May 29, 2023, 6:17 AM
Rush University Medical Center: "Take the estimate and multiply it by at least 2" - Christopher
May 18, 2023, 1:49 AM
Rush University Medical Center: "It’s 12:48am and I’ve been here since 5:30pm. Am not even on the next up list for a room" - AK
Mar 02, 2023, 6:45 AM
Rush University Medical Center: "This a lie the wait time is bullshit I been here since 6pm and still waiting in the er at 4 am still having seen no doctor " - Jessica
Mar 02, 2023, 4:44 AM
Rush University Medical Center: "This a lie the wait time is bullshit I been here since 6pm and still waiting in the er at 4 am still having seen no doctor " - Jessica
Jan 21, 2023, 6:14 AM
Rush University Medical Center: "Lies, been here since 9:30 and it’s now 3:30am they don’t move anyone quick here. 6 hours. " - Sandy