Rockville General Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Rockville General Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Rockville General Hospital	National Average
Pneumonia	18.9%	18.2%

Infectious Disease at Rockville General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 38m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Rockville General Hospital Stories

Share your experience

Dec 20, 2025, 8:31 AM
John Dempsey Hospital: " checked my blood pressure on the morning of 12/19/2025 and found it to be 218 over 127. I drove up to UConn Medical Center, where I had some bloodwork done. I had a minor stroke a while back, so I try to keep an eye on it. They wanted to admit me, but I had to be home to feed my mother and my cats, so I chose to go back home. After I fed my mother and my cats, I was eating when the phone rang. I answered it, and it was a Doctor from John Dempsey Medical Center (UConn). He told me that the results came back from the bloodwork tests, which showed many abnormalities. He told me to return immediately to the hospital as I was having an "acute kidney failure" that could, along with the high blood pressure, cause a major heart attack. He said I needed to be admitted as soon as possible.

As soon as I finished my supper, I hopped into the car and drove back to the hospital, and signed in again.

The blood pressure was up over 200 again, so I waited in the waiting room until they could find a bed. I have very bad discs in my lower back. I have passed out from the pain because of them. After more than an hour passed, my back was acting up. I had no choice but to ask when the bed would be available. I was told it would be over 3 hours. I told the lady in the ER that I could not sit up for that length of time because of my back discs. She told me that there are no beds or gurneys available in the entire hospital that I could use while I waited. She told me that if I didn't like it, I could always go home.

That is what I did. If I passed out from the pain from my discs, they would have let me stay on the floor for over 3 hours until they found a bed.

That is completely unacceptable and unprofessional for any medical facility. John Dempsey is supposed to be a crown jewel as far as medical facilities here in Connecticut, but I found it to be a lump of coal.

Needless to write, I won't be going back again.

I advise others to find a better place." - Wayne

Dec 20, 2025, 8:31 AM
John Dempsey Hospital: " checked my blood pressure on the morning of 12/19/2025 and found it to be 218 over 127. I drove up to UConn Medical Center, where I had some bloodwork done. I had a minor stroke a while back, so I try to keep an eye on it. They wanted to admit me, but I had to be home to feed my mother and my cats, so I chose to go back home. After I fed my mother and my cats, I was eating when the phone rang. I answered it, and it was a Doctor from John Dempsey Medical Center (UConn). He told me that the results came back from the bloodwork tests, which showed many abnormalities. He told me to return immediately to the hospital as I was having an "acute kidney failure" that could, along with the high blood pressure, cause a major heart attack. He said I needed to be admitted as soon as possible.

As soon as I finished my supper, I hopped into the car and drove back to the hospital, and signed in again.

The blood pressure was up over 200 again, so I waited in the waiting room until they could find a bed. I have very bad discs in my lower back. I have passed out from the pain because of them. After more than an hour passed, my back was acting up. I had no choice but to ask when the bed would be available. I was told it would be over 3 hours. I told the lady in the ER that I could not sit up for that length of time because of my back discs. She told me that there are no beds or gurneys available in the entire hospital that I could use while I waited. She told me that if I didn't like it, I could always go home.

That is what I did. If I passed out from the pain from my discs, they would have let me stay on the floor for over 3 hours until they found a bed.

That is completely unacceptable and unprofessional for any medical facility. John Dempsey is supposed to be a crown jewel as far as medical facilities here in Connecticut, but I found it to be a lump of coal.

Needless to write, I won't be going back again.

I advise others to find a better place." - Wayne

Oct 11, 2025, 11:34 AM
Bristol Hospital: "ER was ecellent . Was great care Verry efffient." - Shawn

Oct 11, 2025, 11:31 AM
Bristol Hospital: "Thanks to all that cared for me Oct4th to the 6th. On the F Floor. DR Uday Sumathy was great and Nurse Jen and Jomasha. Jomasha had a wonderful attitude. also taylor always turning off my alarms and very calm." - Shawn

Jan 07, 2025, 6:07 PM
Bristol Hospital: "my mother been in the ER since this morning today is 1/07/25 5:35 pm the only good service I have here is that ADAM been a really help on here the rest of people here wow I been here since this morning and I only see the nurse 1 time to withdraw the blood once and she left the blood on the table and 3 hours later I call adam and I told him so what is going on with this blood because she took the blood and left it on the table and it should be on the lab not on the table she came and that was the time I saw her once and took more blood and took the other one and told me I am sorry, I told her sorry ? you are a very irresponsible nurse we could have the result by now .I still havent see the doctor yet I know the result through my mother primary care doctor the she call me and told me that my mother was going to be admitted I haven't heard anything yet from the doctor.this place is a joke to bring someone that is high risk or anything if you have a mild cold than ok but other than that DO NOT BRING ANYONE HERE IF YIOU REALLY CARE FOR YOUR LOVE ONE. " - Juan

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