Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Rockdale Medical Center Ratings

1412 MILSTEAD AVENUE, NE
Conyers, GA 30012
Phone: (770) 918-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Rockdale Medical Center save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%
Pneumonia15%


Infectious Disease at Rockdale Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 3 hour and 2 minutes

Serious cases where patients are admitted have 3 hour and 13 minutes to be admitted, then an additional 1 hour and 53 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Rockdale Medical Center 4.45 out of 5 based on 26 ratings. 26 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Rockdale Medical Center Stories



Dec 14, 2022, 1:09 PM
Rockdale Medical Center: "I arrived by ambulance around 6pm. The triage guy was rude and kept insisting that I didn't take my blood pressure medicine. I don't have high blood pressure, but it went very high which was why I went to the hospital. An older woman with anxiety is invisible to these people. They should have put me on a bp monitor right away, no, they stuck me in an uncomfortable chair for over 9 hrs. Only when I protested at the 6 hr mark did they give me three tests. I had had a mild heart attack. They sent me back to the triage room for another 3 hrs. My back hurts, my legs swelled up, I hadn't eaten anything, and just wanted to be treated like a human being. In the end, I had to escape this nightmare. This place needs a complete management overhaul. Can't wait for the bill to arrive." - Patti


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