Riverview Health Ratings

395 Westfield Rd
Noblesville, IN 46060
Phone: (317) 773-0760

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Riverview Health save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Riverview Health	National Average
Heart Attack	11.4%	12.6%
Stroke	17.4%	13.9%
Heart Failure	15.1%	11.8%
Pneumonia	20.7%	18.2%

Infectious Disease at Riverview Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	4
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 1m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Riverview Health Stories

Mar 12, 2018, 9:59 AM
Riverview Hospital: "After going to a walk in clininc, I was found to have a systemic reaction which they considered life threatening. Short story I ended up in Riverview Health (aka Riverview Hospital, Noblesville) ER. Worst. Decision. Ever. The ER Doctor on duty looked at me, told him difficulty swallowing and was getting choked on water to which he assured me I had ATHLETE'S FOOT and dismissed me in a very short amount of time even after I told him what 2 different doctors were treating me for (this was a weekend). I was subsequently billed for a 'non-emergency' and am now due to pay $150 penalty for using an ER after hours for non-serious/life threatening condition. The follow day (Monday) I was in to see my regular doctor AND my specialist which both assured me I was experiencing acute allergic reaction and advised it could have quickly gone into shock and cause be life threatening/death. I will now carry an EpiPen for the rest of my life. AND I have to pay a fee I would NEVER have gone to ER had I known this would happen. IF you are seriously ill--or even suspect it: DO NOT GO TO THIS ER! Call your doctor on day off or GO TO ANY OTHER ER! " - Jennifer

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