Riddle Memorial Hospital Ratings

1068 West Baltimore Pike
Media, PA 19063
Phone: (610) 566-9400

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Riddle Memorial Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Riddle Memorial HospitalNational Average
Heart Attack13.4%12.6%
Stroke12.9%13.9%
Heart Failure9.7%11.8%
Pneumonia16.2%18.2%



Infectious Disease at Riddle Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Riddle Memorial Hospital Stories



Oct 11, 2023, 8:10 AM
Riddle Memorial Hospital: "My wife is fighting breast cancer and she's been in the hospital a few times. She's had a hysterectomy and pelvic floor repair. Her doctor put her on a medication because of a bad UTI and we are in the emergency room because she has a fever ,she also has kidney disease and we've been waiting almost 3 hours! The doctor told her to come to the ER because she possibly has a kidney infection. I would think they would take her back and treat her before it gets worse. This is an emergency! She's got kidney disease and almost died three years ago from it. This is unexceptional service. " - Ralph

Aug 17, 2016, 11:25 AM
Riddle Memorial Hospital: "I went there with serious dog bite wounds. Slices on both sides of hand, with a mound of flesh emanating from palm wound. Bites on the leg and wrist area. There three hours and never treated by an MD, only a PA. She stitched me up and I was on my way. Trouble is, better for me if I never went there at all, and just cleaned the wounds myself. Hand blew up. Saw other doctors. Had stitches removed, wounds drained, and was told if that didn't work it would need surgery to clean out the infection. So for days I'm worrying and going through all that unnecessarily because of negligence. How do not get seen by an MD with such severe wounds in a hospital? " - Mike


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