Reynolds Memorial Hospital Ratings

800 Wheeling Ave
Glen Dale, WV 26038
Phone: (304) 843-3230

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Reynolds Memorial Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Reynolds Memorial Hospital	National Average
Heart Attack	13.6%	12.6%
Stroke	15.5%	13.9%
Heart Failure	10.2%	11.8%
Pneumonia	19.6%	18.2%

Infectious Disease at Reynolds Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	2
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 55m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Reynolds Memorial Hospital Stories

May 29, 2022, 3:45 AM
Reynolds Memorial Hospital: "Dr came in for 2 minutes or sometimes not at all. They fail to give insurance full copy of paperwork to pay. They dont send bills out promptly and sometimes none at all, which then expect the patient to pay. They write bills off and then take a patient to court. I hope they get things fixed for the future. Some drs mistreat patients." - Steven

Compare hospitals in Marshall County