Regional One Health Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Infectious Disease at Regional One Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	9
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	27

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 56m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Regional One Health Stories

Share your experience

Feb 10, 2021, 3:46 PM
Regional Medical Center At Memphis: "My son was taken to Region One following a MVA on 12/23/20 . He was not unconscious or in any way incapacitated that he could not answer questions or provide information to the healthcare team . At no time was he asked about insurance information . He spent 5 hours in the ER sitting on a stretcher in the hall watching people come and go . He wasn’t offered a meal or anything to drink , or the opportunity to use the restroom. His father and I were turned away at the emergency desk by a very rude woman . I wanted so bad to ask her if she was a mother . Because as a healthcare worker myself I understand the restrictions COVID-19 has caused in the healthcare arena . However when you arrive to a ER as a mother or any relatives you should be meet with kindness and not “ If he was bad you would know it”. My son was discharged early morning of 12/24 . Within 2 weeks he received a bill via certified letter from the court for a debt unpaid . No one attempted to call him to even see if he had insurance. The bill was for $18,000 dollars as well as 2 doctors bills for over $1200 a piece that were also in collections. This is how the credit of young people are ruined before they ever get started and in this case could have easily been settled with a simple question , Do have insurance ? I am beyond angry and frustrated at how my son was treated . " - Alicia

Feb 09, 2021, 9:55 PM
Regional Medical Center At Memphis: "My son was taken to Region One following a MVA on 12/23/20 . He was not unconscious or in any way incapacitated that he could not answer questions or provide information to the healthcare team . At no time was he asked about insurance information . He spent 5 hours in the ER sitting on a stretcher in the hall watching people come and go . He wasn’t offered a meal or anything to drink , or the opportunity to use the restroom. His father and I were turned away at the emergency desk by a very rude woman . I wanted so bad to ask her if she was a mother . Because as a healthcare worker myself I understand the restrictions COVID-19 has caused in the healthcare arena . However when you arrive to a ER as a mother or any relatives you should be meet with kindness and not “ If he was bad you would know it”. My son was discharged early morning of 12/24 . Within 2 weeks he received a bill via certified letter from the court for a debt unpaid . No one attempted to call him to even see if he had insurance. The bill was for $18,000 dollars as well as 2 doctors bills for over $1200 a piece that were also in collections. This is how the credit of young people are ruined before they ever get started and in this case could have easily been settled with a simple question , Do have insurance ? I am beyond angry and frustrated at how my son was treated . " - Alicia

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