Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Regional Medical Center Of San Jose Ratings

225 N JACKSON AVENUE
San Jose, CA 95116
Phone: (408) 259-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Regional Medical Center Of San Jose save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure8%
Pneumonia11%


Infectious Disease at Regional Medical Center Of San Jose

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
64
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 6m

Non-critical cases where patient is discharged have total visit time of 2 hour and 39 minutes

Serious cases where patients are admitted have 1 hour and 49 minutes to be admitted, then an additional 4 hour and 5 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Regional Medical Center Of San Jose 4.4 out of 5 based on 38 ratings. 38 user reviews.


57% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Regional Medical Center Of San Jose Stories



Jan 24, 2021, 3:32 AM
Henry Mayo Newhall Memorial Hospital: "Came in by ambulance for severe abdominal pain. Was taken off the gurney before seeing any doctor and put in a chair and taken to the waiting room. After 2 hours in acute pain I passed out. Not one nurse came to check on me. A guy waiting helped me up and back in the chair. Was told wait time to be seen is 5-6 hours. I get they are over run but seriously not one person waiting was check on or had anything started. Pain is not a priority nor is possible rupture etc. Very unorganized and uncaring. This is my community hospital... I’m disappointed at best. And I get Covid has changed everything but they could do better. " - Kelly

Jan 24, 2021, 3:32 AM
Henry Mayo Newhall Memorial Hospital: "Came in by ambulance for severe abdominal pain. Was taken off the gurney before seeing any doctor and put in a chair and taken to the waiting room. After 2 hours in acute pain I passed out. Not one nurse came to check on me. A guy waiting helped me up and back in the chair. Was told wait time to be seen is 5-6 hours. I get they are over run but seriously not one person waiting was check on or had anything started. Pain is not a priority nor is possible rupture etc. Very unorganized and uncaring. This is my community hospital... I’m disappointed at best. And I get Covid has changed everything but they could do better. " - Kelly

Jan 07, 2021, 10:24 PM
Sherman Oaks Hospital: "Sherman Oaks hospital is the worst hospital in L.A county. The doctors and nurses very uneducated. They dont know how to treat people. They are very rude and unresponsible to the patients and to patients relatives. They don’t care if the patients needs help. No matter how us the patients doing they remove oxygen and put the patients on the vantillator in order they don’t get tired and sfter a few days when the patients is already in bad condition they let them die. All doctors who work in that hospital they are monsters. I hope their parents and all family members to be treated that way how they treat the other people. The representatives who works in the reception when you ask them to talk with your patients they put you on hold and never answered. You need to call them whole day that if you are lucky somebody will answer you. I hate that hospital. Please, please dont go that hospital because if you go there they will try ti get the miney from your insurance and after you die. Thats the way they treat people????" - Astkhik

Jan 07, 2021, 7:57 PM
Sherman Oaks Hospital: "Sherman Oaks hospital is the worst hospital in L.A county. The doctors and nurses very uneducated. They dont know how to treat people. They are very rude and unresponsible to the patients and to patients relatives. They don’t care if the patients needs help. No matter how us the patients doing they remove oxygen and put the patients on the vantillator in order they don’t get tired and sfter a few days when the patients is already in bad condition they let them die. All doctors who work in that hospital they are monsters. I hope their parents and all family members to be treated that way how they treat the other people. The representatives who works in the reception when you ask them to talk with your patients they put you on hold and never answered. You need to call them whole day that if you are lucky somebody will answer you. I hate that hospital. Please, please dont go that hospital because if you go there they will try ti get the miney from your insurance and after you die. Thats the way they treat people????" - Astkhik

Jan 06, 2021, 2:37 PM
Stanford Hospital: "This site is complete BS. Go to the individual hospital websites to obtain valid information. " - M


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