Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Regional Hospital Of Scranton Ratings

746 JEFFERSON AVENUE
Scranton, PA 18501
Phone: (570) 348-7100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Regional Hospital Of Scranton save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure9%
Pneumonia12%


Infectious Disease at Regional Hospital Of Scranton

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 25m

Non-critical cases where patient is discharged have total visit time of 2 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 35 minutes to be admitted, then an additional 1 hour and 55 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Regional Hospital Of Scranton 4.35 out of 5 based on 32 ratings. 32 user reviews.


62% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Regional Hospital Of Scranton Stories



Aug 03, 2021, 4:14 AM
Regional Hospital Of Scranton: "My father is fatigued, dehydrated, has a fever and high pulse, and is shaking with the chills. After a colonoscopy today, his GI doc advised a visit to the ER at 11:50pm for possible dehydration & fluids. We arrived at 12:40pm. He hasn’t even been triaged yet. It’s 3:25am. Also, the ED is not full, as per the receptionist and empty waiting room. I can’t speak to the level of care, as my father hasn’t been seen. Deplorable service." - Tina

Aug 03, 2021, 3:27 AM
Regional Hospital Of Scranton: "My father is fatigued, dehydrated, has a fever and high pulse, and is shaking with the chills. After a colonoscopy today, his GI doc advised a visit to the ER at 11:50pm for possible dehydration & fluids. We arrived at 12:40pm. He hasn’t even been triaged yet. It’s 3:25am. Also, the ED is not full, as per the receptionist and empty waiting room. I can’t speak to the level of care, as my father hasn’t been seen. Deplorable service." - Tina


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