Regional Hospital Of Scranton Ratings

746 Jefferson Avenue
Scranton, PA 18501
Phone: (570) 348-7100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Regional Hospital Of Scranton save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Regional Hospital Of Scranton	National Average
Heart Attack	14.5%	12.6%
Stroke	13.5%	13.9%
Heart Failure	14.4%	11.8%
Pneumonia	21%	18.2%

Infectious Disease at Regional Hospital Of Scranton

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	5

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 6m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Regional Hospital Of Scranton Stories

Aug 03, 2021, 4:14 AM
Regional Hospital Of Scranton: "My father is fatigued, dehydrated, has a fever and high pulse, and is shaking with the chills. After a colonoscopy today, his GI doc advised a visit to the ER at 11:50pm for possible dehydration & fluids. We arrived at 12:40pm. He hasn’t even been triaged yet. It’s 3:25am. Also, the ED is not full, as per the receptionist and empty waiting room. I can’t speak to the level of care, as my father hasn’t been seen. Deplorable service." - Tina

Aug 03, 2021, 3:27 AM
Regional Hospital Of Scranton: "My father is fatigued, dehydrated, has a fever and high pulse, and is shaking with the chills. After a colonoscopy today, his GI doc advised a visit to the ER at 11:50pm for possible dehydration & fluids. We arrived at 12:40pm. He hasn’t even been triaged yet. It’s 3:25am. Also, the ED is not full, as per the receptionist and empty waiting room. I can’t speak to the level of care, as my father hasn’t been seen. Deplorable service." - Tina

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