Redmond Regional Medical Center Ratings

501 Redmond Road Nw
Rome, GA 30165
Phone: (706) 802-3012

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Redmond Regional Medical Center save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Redmond Regional Medical CenterNational Average
Heart Attack9.9%12.6%
Stroke13.3%13.9%
Heart Failure9.3%11.8%
Pneumonia15.5%18.2%



Infectious Disease at Redmond Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 18m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Redmond Regional Medical Center Stories



Aug 27, 2022, 10:58 PM
Redmond Regional Medical Center: "I went to Redmond ER on Thursday 8/25/22 with chest pain shortness of breath and nausea.People whi came in after me with a twisted ankle were seen ahead of me. I waited in the waiting room 6 hours and when I asked how much longer I was told there was 7 more ahead of me. At that point I hurt from sitting in the waiting room chairs and figured I could go home and be comfortable without care better than being uncomfortable with no care there. " - Tracey

Jul 19, 2022, 1:11 AM
Redmond Regional Medical Center: "7/19 been in ER since 9pm last night. Several people weee before us & left because they were 5-6hrs. Pitiful situation here. Staff leaves people waiting until they give up & go home. Have you sign out leaving your responsible for their poor care in case something happens to them They’re not responsible. Been 3 times in the last 3 weeks and same thing happened before. Heard the receptionist tell a patient only one Dr ln duty tonight. When you ask them questions, they have no answers. This place is a joke. Will be filing a formal complaint." - John

Apr 08, 2020, 4:26 PM
Redmond Regional Medical Center: "Yes my daughter took me to the ER on April 2nd with a 104.8 fever and my breast had been hurting. Because of the covid19 protocols my daughter was not allowed inside with me. She told the nurses at the door my symptoms. I was treated for a UTI and kidney stones and they sent me walking out to the car. I had to go to Urgent care the next day and I just came home from Erlanger today where I had surgery on my breast. I feel my care was over looked because they were focused on the Covid19. I understand the struggles with this but I was very disappointed in my care." - Brenda


Compare hospitals in Floyd County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.