Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Redmond Regional Medical Center Ratings

501 REDMOND ROAD
Rome, GA 30165
Phone: (706) 802-3012

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Redmond Regional Medical Center save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure13%
Pneumonia15%


Infectious Disease at Redmond Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 18m

Non-critical cases where patient is discharged have total visit time of 2 hour and 12 minutes

Serious cases where patients are admitted have 1 hour and 19 minutes to be admitted, then an additional 1 hour and 48 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Redmond Regional Medical Center 4.75 out of 5 based on 34 ratings. 34 user reviews.


78% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Redmond Regional Medical Center Stories



    Aug 27, 2022, 10:58 PM
    Redmond Regional Medical Center: "I went to Redmond ER on Thursday 8/25/22 with chest pain shortness of breath and nausea.People whi came in after me with a twisted ankle were seen ahead of me. I waited in the waiting room 6 hours and when I asked how much longer I was told there was 7 more ahead of me. At that point I hurt from sitting in the waiting room chairs and figured I could go home and be comfortable without care better than being uncomfortable with no care there. " - Tracey

    Jul 19, 2022, 1:11 AM
    Redmond Regional Medical Center: "7/19 been in ER since 9pm last night. Several people weee before us & left because they were 5-6hrs. Pitiful situation here. Staff leaves people waiting until they give up & go home. Have you sign out leaving your responsible for their poor care in case something happens to them They’re not responsible. Been 3 times in the last 3 weeks and same thing happened before. Heard the receptionist tell a patient only one Dr ln duty tonight. When you ask them questions, they have no answers. This place is a joke. Will be filing a formal complaint." - John

    Apr 08, 2020, 4:26 PM
    Redmond Regional Medical Center: "Yes my daughter took me to the ER on April 2nd with a 104.8 fever and my breast had been hurting. Because of the covid19 protocols my daughter was not allowed inside with me. She told the nurses at the door my symptoms. I was treated for a UTI and kidney stones and they sent me walking out to the car. I had to go to Urgent care the next day and I just came home from Erlanger today where I had surgery on my breast. I feel my care was over looked because they were focused on the Covid19. I understand the struggles with this but I was very disappointed in my care." - Brenda


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