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Redlands Community Hospital Ratings

Redlands, CA 92373
Phone: (909) 335-5500

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Redlands Community Hospital save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure12%

Infectious Disease at Redlands Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 28m

Non-critical cases where patient is discharged have total visit time of 3 hour and 7 minutes

Serious cases where patients are admitted have 4 hour and 10 minutes to be admitted, then an additional 3 hour and 59 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Redlands Community Hospital 4.65 out of 5 based on 30 ratings. 30 user reviews.

71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Redlands Community Hospital Stories

Jul 09, 2021, 8:11 PM
Redlands Community Hospital: "Grandmother was brought in an ambulance when her primary found two ruptured disks, a pinched siatic nerve and her blood sugar was at 617. My grandmother is a diabetic who is 92. He said she needed to be admitted right away or she might be in a diabetic coma. After 4 hrs sitting in the hall way they said they had no idea how long an MRI would take to confirm the ruptured disks and pinched siactic nerve. No addressing her diabetic sugar sky rocketing. No insulin. No water even. I will never bring a loved one here again.
All the talk of how they’re an A in comparison to Loma Linda. There’s no way. I have taken my grandmother there and seen her treated with much more care, compassion & respect vs here.
Few “non serious” conditions come in and they’re taking and laughing and in zero pain and they’re given rooms while she sits in the hallway in pain, unintelligible from the diabetics glucose levels. Absolutey unacceptable and just beyond reproach for the medical field. "
- Rachel

Jul 20, 2020, 9:54 PM
Redlands Community Hospital: "Horrible experience. Waited 6 hours and when asked when would receive discharge paperwork was told could be 2 more hours. Nurses sat and talked with each other and seemed disinterested in my issues. Asked to recieve call regarding discharge they sarcastically said that's not going to happen. And if left would not get prescription or information regarding my results. Terrible experience and sad that professionals have that kind of attitude " - Victor

Jul 14, 2018, 9:42 AM
Redlands Community Hospital: "Came into the hospital had me sitting in chair was feeling light-headed dizzy chest pains I am diabetic they had plenty of beds was not offered a bed or a recliner to sit on had me sitting waiting for the doctor for over an hour I give this Hospital 1% rating I seen patients come in and right away was given a hospital bed or recliners I do not play the race card but I did see racial preference " - Frank

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