Reading Hospital Ratings
420 S 5th Avenue
West Reading, PA 19611
Phone: (610) 988-8000
West Reading, PA 19611
Phone: (610) 988-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Reading Hospital save lives? 21% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Reading Hospital | National Average | |
|---|---|---|
| Heart Attack | 11.8% | 12.6% |
| Stroke | 10.8% | 13.9% |
| Heart Failure | 8.9% | 11.8% |
| Pneumonia | 15.2% | 18.2% |
Infectious Disease at Reading Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 50 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 10mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Reading Hospital Stories
Nov 01, 2021, 11:42 AM
Reading Hospital: "Went to emergency with severe abdominal pain Thursday morning Oct 8, 2021 at 10:30AM. Sat in the "waiting cubical" for 10.5 hrs. Once in a room, tests were taken, waited for results for an additional 6 hrs. Arrived home at 3:00AM Friday morning. Really???" - Robert
Jul 01, 2021, 1:01 AM
Reading Hospital: "Waiting time is way too long can do better the staff did not ask if I needed a wheelchair or something else and waiting area can be a lot cleaner in so much pain sat here for hours and beyond hours what seemed to that their people in for a cold not for emergency " - Rebecca
