Raleigh General Hospital Ratings

1710 Harper Road
Beckley, WV 25801
Phone: (304) 256-4100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Raleigh General Hospital save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Raleigh General HospitalNational Average
Heart Attack13.4%12.6%
Stroke14.1%13.9%
Heart Failure9.4%11.8%
Pneumonia22.9%18.2%



Infectious Disease at Raleigh General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
17
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 36m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Raleigh General Hospital Stories



May 05, 2024, 6:16 AM
Raleigh General Hospital: "If the nurses and doctors would stay off their phones and flirting with one another it wouldn't be this long of a wait. " - No

Feb 29, 2016, 1:28 AM
Raleigh General Hospital: "I am the father of Emma Day. We had the horrible experience of waiting for care at RGH Prompt Care today, 2/28/2016. after the triage nurse took our information and sent us back to the herd...or I mean the waiting area, we sat there for nearly 3 hours while I saw no one being called in for treatment....sat there we did and one time a lab tech came in the room and took blood from this one lady...in the waiting room, for God sake! I went there because I wanted treatment for my little girl...all we got was her temperature taken and her heart rate displayed. I know you've suffered layoffs due to Obama's War on Coal...but that shouldn't translate into poor service to those still depending on you for their healthcare needs!!!!!! We finally left because, just like you and your staff, we have a life to live outside a waiting pen!!!!" - Emma


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