Raleigh General Hospital Ratings
1710 HARPER ROAD
Beckley, WV 25801
Phone: (304) 256-4100
Beckley, WV 25801
Phone: (304) 256-4100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Raleigh General Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 16% |
Heart Failure | 12% |
Pneumonia | 12% |
Infectious Disease at Raleigh General Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 56 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 16 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 34mNon-critical cases where patient is discharged have total visit time of 2 hour and 15 minutes
Serious cases where patients are admitted have 2 hour and 32 minutes to be admitted, then an additional 1 hour and 23 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: BELOW AVERAGE
Raleigh General Hospital
4.2
out of 5
based on 27 ratings.
27 user reviews.
58% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients were often left in pain
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Raleigh General Hospital Stories
Feb 29, 2016, 1:28 AM
Raleigh General Hospital: "I am the father of Emma Day. We had the horrible experience of waiting for care at RGH Prompt Care today, 2/28/2016. after the triage nurse took our information and sent us back to the herd...or I mean the waiting area, we sat there for nearly 3 hours while I saw no one being called in for treatment....sat there we did and one time a lab tech came in the room and took blood from this one lady...in the waiting room, for God sake! I went there because I wanted treatment for my little girl...all we got was her temperature taken and her heart rate displayed. I know you've suffered layoffs due to Obama's War on Coal...but that shouldn't translate into poor service to those still depending on you for their healthcare needs!!!!!! We finally left because, just like you and your staff, we have a life to live outside a waiting pen!!!!" - Emma