Putnam Hospital Center Ratings

670 Stoneleigh Avenue
Carmel, NY 10512
Phone: (914) 279-5711

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Putnam Hospital Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Putnam Hospital CenterNational Average
Heart Attack12%12.6%
Stroke14%13.9%
Heart Failure9.6%11.8%
Pneumonia15.1%18.2%



Infectious Disease at Putnam Hospital Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Putnam Hospital Center Stories



Aug 31, 2022, 5:11 PM
Putnam Hospital Center: "Waited almost 7 hours on August 23rd for my mom to be seen (94 years old). Not one medical person came out or triaged any of the patients in the waiting room. When I asked to speak to the Nursing Supervisor after more than 6 hours, I was approached by 2 security officers and a police officer. The police officer stood in an intimidating stance and told me to sit down and wait another hour. I left. Will never go back. Complete disregard for patients medical needs." - Kathy

Jul 17, 2022, 3:36 PM
Putnam Hospital Center: "I was very concerned over a person that was sick and I felt it necessary to take her to the Emergency at Putnam County Hospital in Carmel, NY ! I thought that a hospital and it’s staff are there to help the people ! and they are getting paid to do their job and if their choice of career is too much then maybe they should keep looking til they find a job they are happy with ! There is no room at hospitals for gossip ! prejudices ! or any other rude behaviors ! If a person goes to the Emergency Of a hospital it’s because they are in need of urgent care ! " - Ianna

Jul 17, 2022, 3:36 PM
Putnam Hospital Center: "I was very concerned over a person that was sick and I felt it necessary to take her to the Emergency at Putnam County Hospital in Carmel, NY ! I thought that a hospital and it’s staff are there to help the people ! and they are getting paid to do their job and if their choice of career is too much then maybe they should keep looking til they find a job they are happy with ! There is no room at hospitals for gossip ! prejudices ! or any other rude behaviors ! If a person goes to the Emergency Of a hospital it’s because they are in need of urgent care ! " - Ianna


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