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Providence St Vincent Medical Center Ratings

Portland, OR 97225
Phone: (503) 216-1234

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Providence St Vincent Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%

Infectious Disease at Providence St Vincent Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 44m

Non-critical cases where patient is discharged have total visit time of 2 hour and 53 minutes

Serious cases where patients are admitted have 3 hour and 6 minutes to be admitted, then an additional 1 hour and 22 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Providence St Vincent Medical Center 4.7 out of 5 based on 39 ratings. 39 user reviews.

72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Providence St Vincent Medical Center Stories

    Mar 05, 2023, 11:13 AM
    Providence St Vincent Medical Center: "I have had a major problem getting even a live person on the phone to schedule an apt for a Dexa Scan. I left my phone number with the dept for 5 days, have heard nothing.
    Also, I have a pacemaker battery replacement scheduled for Wed. March 8. However, I have to go to Providence Portland for the procedure. Why? Both of my cardiologists are at St Vincent. These 2 instances are concerning and I am seriously considering changing insurances next year."
    - Carolyn

    Dec 22, 2022, 3:24 PM
    Providence St Vincent Medical Center: "Avoid this facility if possible. Go to one of the other area ED’s where systemic organization is in place. At St. Vincent the goal is getting you into their lobby at all costs. Waiting is 6-7 hours, understandibly, however lack of transparency when one even asks rank in cue is appalling. Of course there is no accurate estimate….but we all realize that due to emergent situation one cd be delayed. Also, OHSU will be honest, disclose how many are waiting etc. and you can wait outside! Providence needs a new system and implementation of streamlined process in this department. " - Deborah

    Aug 19, 2022, 5:04 AM
    Providence St Vincent Medical Center: "If you have an emergency, don't bother. They check your vitals and then send you to sit in a waiting area without ever mentioning you will now be waiting 4 to 7 hours. It'd be a lot better knowing that little fun fact instead of continually thinking you're going to be called back any minute for 240+ minutes." - Doesnt

    Jul 28, 2022, 11:43 PM
    Providence St Vincent Medical Center: "My ER experience was horrible. I came in with a severe allergic reaction. After initial exam, I was told my vitals were still good so there would be a 7 hour wait. Despite being in obvious distress and unable to breathe well, I was put off several times with "your vitals are still good." I was ultimately taken in to see a doctor when I couldn't breathe and nearly fainted. Completely unacceptable. " - Anne

    Jul 28, 2022, 11:32 PM
    Providence St Vincent Medical Center: "Triage system is horrible. I came in with severe allergic reaction (anaphalaxis). Upon initial exam, was told there was a 7 hour wait. I was in obvious distress and having difficulty breathing. I was told my vitals were still good and would need to wait. The waiting room was not very full. I question the ER organization. It definitely needs lots of improvement.
    - Anne

    May 07, 2022, 3:12 AM
    Providence St Vincent Medical Center: "Was told today it will be 6 hours!" - Charles

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