Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Providence St Mary Medical Center Ratings

Walla Walla, WA 99362
Phone: (509) 522-5900

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Providence St Mary Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%

Infectious Disease at Providence St Mary Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 21m

Non-critical cases where patient is discharged have total visit time of 1 hour and 40 minutes

Serious cases where patients are admitted have 2 hour and 54 minutes to be admitted, then an additional 1 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Providence St Mary Medical Center 4.75 out of 5 based on 36 ratings. 36 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Providence St Mary Medical Center Stories

    Jul 09, 2022, 10:53 AM
    Providence St Mary Medical Center: ""no consistently negative reviews" is a load of bs. This ER has always been consistently terrible, yet they never have to do anything to improve because there is no other choice in this city. They're trying to 'improve wait times' by boxing people up in the waiting room and airing people's private information out for all to hear. They don't do anything except give you a saline IV and leave you to publicly suffer without help.

    I have been living here for a while and I have definitely noticed an exodus of doctors and specialist OUT of Walla Walla, leaving only one or two specialists (OR NONE) to take care of an entire city. It takes months to see anyone, and you just have to stuffing the meantime because the ER will do nothing.

    The other hospital shutting down was the worst thing to ever happen in this city. And yes, this is a CITY. Not a rural town. There needs to be more than one hospital to deal with the load of people here. You can't just shunt them off to places an hour or two hours away. Gas prices are too high to be going back and forth.

    Get more specialist doctors or open back up the other hospital! "
    - K.C.

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