Providence St Mary Medical Center Ratings
401 W Poplar St
Walla Walla, WA 99362
Phone: (509) 522-5900
Walla Walla, WA 99362
Phone: (509) 522-5900
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Providence St Mary Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Providence St Mary Medical Center | National Average | |
|---|---|---|
| Heart Attack | 15.1% | 12.6% |
| Stroke | 13.4% | 13.9% |
| Heart Failure | 12.5% | 11.8% |
| Pneumonia | 18.5% | 18.2% |
Infectious Disease at Providence St Mary Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 31mSerious cases where patients are admitted wait 3 hour and 37 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Providence St Mary Medical Center Stories
Jul 09, 2022, 10:53 AM
Providence St Mary Medical Center: ""no consistently negative reviews" is a load of bs. This ER has always been consistently terrible, yet they never have to do anything to improve because there is no other choice in this city. They're trying to 'improve wait times' by boxing people up in the waiting room and airing people's private information out for all to hear. They don't do anything except give you a saline IV and leave you to publicly suffer without help.
I have been living here for a while and I have definitely noticed an exodus of doctors and specialist OUT of Walla Walla, leaving only one or two specialists (OR NONE) to take care of an entire city. It takes months to see anyone, and you just have to stuffing the meantime because the ER will do nothing.
The other hospital shutting down was the worst thing to ever happen in this city. And yes, this is a CITY. Not a rural town. There needs to be more than one hospital to deal with the load of people here. You can't just shunt them off to places an hour or two hours away. Gas prices are too high to be going back and forth.
Get more specialist doctors or open back up the other hospital! " - K.C.
