Providence St. Jude Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Providence St. Jude Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Providence St. Jude Medical Center	National Average
Heart Attack	13.9%	12.6%
Stroke	11%	13.9%
Heart Failure	12.5%	11.8%
Pneumonia	20.3%	18.2%

Infectious Disease at Providence St. Jude Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	19
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 16m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Providence St. Jude Medical Center Stories

Share your experience

Sep 21, 2022, 4:44 AM
St Jude Medical Center: "It was a NIGHtMARE for our entire family that has been apart of ST Judes for over 63ys I am one seven children and my mom gave birth to 6 out of seven at this hospital, We have all been followed by the Lawton and Fraiser group of MD & we also have extended family members that are employees, with that being said we have always been happy with Medical group. Until Tuesday Sept 20th when we were given the most disrespectful, unprofessional, unethical l. unprincipled ,improper, negligent incompetent and ignorant care ever for He's been a large part of the Fullerton Community since the 60's only to better the community and this is his pay off at 90yrs old left in a small hard bed, not eating , pants and under garments wrapped around his ankles.ICE COLD hands. being ignored for asking to use the toilet for more then 24 hours and then told by the ER DR that the [plan is to put him in a skilled nursing facility because why?????? nobody was in the ER room However little did he know we all were in the ER lobby where we were told to wait, It is our families decision to have our dad cared for at home . in the ER he tested positive for the COVID 19 and at that point we were told no more visitors !!!!! he's in isolation ????? both my parents have been happily and deeply in love for over 60 years and they're each others life line that was suddenly cut off , He has a cardiac issue and hes still waiting in the ER" - Bridget

Sep 21, 2022, 4:44 AM
St Jude Medical Center: "It was a NIGHtMARE for our entire family that has been apart of ST Judes for over 63ys I am one seven children and my mom gave birth to 6 out of seven at this hospital, We have all been followed by the Lawton and Fraiser group of MD & we also have extended family members that are employees, with that being said we have always been happy with Medical group. Until Tuesday Sept 20th when we were given the most disrespectful, unprofessional, unethical l. unprincipled ,improper, negligent incompetent and ignorant care ever for He's been a large part of the Fullerton Community since the 60's only to better the community and this is his pay off at 90yrs old left in a small hard bed, not eating , pants and under garments wrapped around his ankles.ICE COLD hands. being ignored for asking to use the toilet for more then 24 hours and then told by the ER DR that the [plan is to put him in a skilled nursing facility because why?????? nobody was in the ER room However little did he know we all were in the ER lobby where we were told to wait, It is our families decision to have our dad cared for at home . in the ER he tested positive for the COVID 19 and at that point we were told no more visitors !!!!! he's in isolation ????? both my parents have been happily and deeply in love for over 60 years and they're each others life line that was suddenly cut off , He has a cardiac issue and hes still waiting in the ER" - Bridget

Aug 17, 2022, 4:40 AM
St Jude Medical Center: "I didnt appreciate that the nurse that had blonde hair by the entrance had ask for my husbands wrist band out of the blue they never ask for the wrist band when you discharge , we have been there many times and that was never been asked and not only ask but she only asked for my husbands wrist band with all of his information on it and she i watched to see if she was going to throw it away but never did i saw keep it in her hand.It was very unapproapriate not happy." - Lola

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