Providence Regional Medical Center Everett Ratings

1321 Colby Avenue
Everett, WA 98201
Phone: (425) 261-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Providence Regional Medical Center Everett save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Providence Regional Medical Center EverettNational Average
Heart Attack12.8%12.6%
Stroke12.4%13.9%
Heart Failure13.9%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Providence Regional Medical Center Everett

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
29
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
8



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 6m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Providence Regional Medical Center Everett Stories



Sep 10, 2022, 1:35 AM
Providence Regional Medical Center Everett: "We're been waiting in ER for over 4 hours" - Huntsman

Feb 15, 2022, 1:15 PM
Providence Regional Medical Center Everett: "What happened to this hospital? I have never experienced a more incompetent unprofessional medical facility. Providence used to be great. I have spent the last hour trying to reach a human being on the phone. The 425 261 2000 number does not work. I have tried everything to get through to someone. Is this place under new management? My dad is in this hospital, how am I supposed to find anything out?!!" - marty

Aug 03, 2020, 4:33 PM
Providence Regional Medical Center Everett: "I was referred here from an urgent care facility today, 8/03/2020. I’ve been waiting to be seen for 3 1/2 hours!
I just went to the nurse at the front desk to inquire how much longer, and she told me probably 40mins more!
Do not come here for emergency care, they are obviously not staffed appropriately.


"
- Lori

Aug 03, 2020, 4:33 PM
Providence Regional Medical Center Everett: "I was referred here from an urgent care facility today, 8/03/2020. I’ve been waiting to be seen for 3 1/2 hours!
I just went to the nurse at the front desk to inquire how much longer, and she told me probably 40mins more!
Do not come here for emergency care, they are obviously not staffed appropriately.


"
- Lori

Aug 03, 2020, 4:33 PM
Providence Regional Medical Center Everett: "I was referred here from an urgent care facility today, 8/03/2020. I’ve been waiting to be seen for 3 1/2 hours!
I just went to the nurse at the front desk to inquire how much longer, and she told me probably 40mins more!
Do not come here for emergency care, they are obviously not staffed appropriately.


"
- Lori

Jan 03, 2020, 8:31 PM
Providence Regional Medical Center Everett: "I went into the ER on 1/2/20 with terrible pains in groin area. I ended up having kidney stones and I was hunched over in pain. The woman at front desk gathered info and said okay wait to be called. As I’m hunched over in pain I see three people get called over next 10 minutes in no physical pain. I asked nurse how long the wait is and that I’m in so much pain I’m almost in tears I said please help me. She said the wait is 2 hours at most but I won’t wait that long. I never got triaged and I left to go get help. This hospital is a disappointment. They don’t care about you." - Blake


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