Providence Portland Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Providence Portland Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Providence Portland Medical Center	National Average
Heart Attack	12.4%	12.6%
Stroke	15.4%	13.9%
Heart Failure	11.7%	11.8%
Pneumonia	19.4%	18.2%

Infectious Disease at Providence Portland Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	19
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 43m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Providence Portland Medical Center Stories

Share your experience

Jul 09, 2025, 7:52 PM
Providence Portland Medical Center: "I am a Licensed Professional Counselor. I have a client with an acute pain situation. He has been to the Providence ER 4 (four!!!) times and they turn him away saying they cannot help him. If this hospital cannot help people then it should shut down.
I called and spoke with Nurse Supervisor Jason who promised me he would get my client seen by a neurologist. he broke that promise. They discharged my client saying "we can't help you" then WHAT ARE YOU THERE FOR??? This hospital ER should be decertified because they are inhumane and incompetent and dishonest." - Baruch

Nov 17, 2023, 6:34 PM
Providence Portland Medical Center: "This is the slowest hospital in portland I have been in the back for an 1 and a half and still haven't seen a dr or a nurse " - Rey

Jul 06, 2023, 3:03 AM
Providence Portland Medical Center: "8 hour wait time. Unless your 75 and older. Sitting here with a giat purple hernia and nobody gives a shit" - Beth

Jan 15, 2022, 10:39 AM
Providence Portland Medical Center: "'Unprofessional and Dangerous.' I was admitted for hypoglycemia and chest pain. I am 70 and have 13 years of congestive heart failure, and also have Diabetes, Kidney Disease and Cancer. I was having horrible chest pain, with a blood pressure of 158 over 96. I pleaded for a pain shot, and was given 2 Tylenol and a plastic breather to use after major surgery. I was treated with disdain and suspicion, like I was a drug seeker, and was denied proper pain medication and empathy. I demanded my release, and was given a paper saying that I was leaving against medical advice, meaning my insurance could deny my entire claim. After this super elevated blood pressure around 2 PM, it was never checked again! Upon a proper discharge at 5:30 that I had to negotiate, my vitals were not checked! Nothing was ever checked again, probably because I'd irritated the doctor with my anger at my shoddy treatment. Not checking my vitals for hours was highly unprofessional as well as dangerous. I will not return. " - thomas

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