Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Providence Memorial Hospital Ratings

El Paso, TX 79902
Phone: (915) 577-6011

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Providence Memorial Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%

Infectious Disease at Providence Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 2 hour and 22 minutes

Serious cases where patients are admitted have 3 hour and 0 minutes to be admitted, then an additional 1 hour and 54 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Providence Memorial Hospital 4.55 out of 5 based on 31 ratings. 31 user reviews.

68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Providence Memorial Hospital Stories

Feb 03, 2024, 2:28 AM
University Health System: "I have been waiting for over 10 hours now to be put into the ER major care unit.

I've spoken with others who have been waiting over 12 hours.

- Mark

Jan 27, 2024, 10:16 PM
Methodist Stone Oak Hospital: "Plan on waiting until tomorrow to be seen at the ER. No communication what so ever here at Stone Oak.
Been here right at 4 hours with a friend that has a brain shunt...still waiting....
- Stacy

Jan 06, 2024, 12:44 AM
Methodist Dallas Medical Center: "I have been sitting in this ER for 7.5 hours! Having chest pains and blood pressure is very high and they keep saying that they are clearing rooms which is a LIE because they haven’t taken anyone back in 3 hours and there have not been any traumas coming in because they are dumping people who come in ambulances in the waiting room!" - Traci

Dec 19, 2023, 7:09 PM
University Health System: "Worse place ever. Waiting 8hours at this point. " - RT

Dec 19, 2023, 1:26 PM
Foundation Surgical Hospital Of San Antonio: "The fact that the wait time is in a negative amount time just proves that this website is literally trying to pad the timing that's disgusting" - Unkown

Compare hospitals in El Paso County

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