Providence Medical Center Ratings

8929 Parallel Parkway
Kansas City, KS 66112
Phone: (913) 596-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Providence Medical Center save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Providence Medical Center	National Average
Heart Attack	12.8%	12.6%
Stroke	12.2%	13.9%
Heart Failure	10.9%	11.8%
Pneumonia	19.8%	18.2%

Infectious Disease at Providence Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	15
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 58m

Serious cases where patients are admitted wait 2 hour and 28 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Providence Medical Center Stories

Jan 27, 2025, 11:49 PM
Saint Luke's South Hospital: "Wait time is more like 3 to 4 hrs." - Ken

Jan 27, 2025, 8:07 PM
Saint Luke's South Hospital: "Wait time is more like 3 to 4 hrs." - Ken

Jan 27, 2025, 8:07 PM
Saint Luke's South Hospital: "Wait time is more like 3 to 4 hrs." - Ken

Nov 20, 2023, 7:32 PM
St Francis Health Center Inc: "Waited 3 hrs 15” to get into room. Called back by nurse and she walked 30 ft in front of me even though I felt weak and passing out. I will see how the rest goes. Told me to get undressed and left nothing else. Not one caring gesture. I don’t want to be here either " - John

Sep 16, 2023, 1:46 AM
Lawrence Memorial Hospital: "Currently at LMH. It's been an hour since my daughter has been checked on. She has a possible blood clot in her leg after a fall. Wondering if driving to another hospital would be faster." - Jess

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