Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Providence Medford Medical Center Ratings

1111 CRATER LAKE AVENUE
Medford, OR 97504
Phone: (541) 732-5196

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Providence Medford Medical Center save lives? 12% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%
Pneumonia15%


Infectious Disease at Providence Medford Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 28m

Non-critical cases where patient is discharged have total visit time of 2 hour and 13 minutes

Serious cases where patients are admitted have 2 hour and 22 minutes to be admitted, then an additional 2 hour and 41 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Providence Medford Medical Center 4.4 out of 5 based on 36 ratings. 36 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Providence Medford Medical Center Stories



Dec 11, 2023, 10:25 PM
Providence Medford Medical Center: "Still here in Providence EMERGENCY ROOM medford oregon, 6 hours now. Our friend was here in ER earlier this year for 8hrs... by the time somebody is seen theyre either dead or the pain has subsided. Just cant leave because insurance will bill in full even tho no services provided, Providence literally holds your time hostage while youre in need if emergeny help. Dont come here. Go ro Rogue Valley Medical Center! " - David


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