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Providence Hospital Ratings

6801 AIRPORT BOULEVARD
Mobile, AL 36608
Phone: (251) 633-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Providence Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure14%
Pneumonia11%


Infectious Disease at Providence Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
68
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
24


Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 3 hour and 38 minutes

Serious cases where patients are admitted have 2 hour and 40 minutes to be admitted, then an additional 1 hour and 20 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Providence Hospital 4.6 out of 5 based on 22 ratings. 22 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Providence Hospital Stories



Feb 21, 2022, 11:41 PM
Providence Hospital: "I have never been to the ER of this hospital where the patient was seen any quicker than 2 hrs. Tonight was one of the worst experiences yet. My father in law, who has a history of diabetes, heart failure, and carotid blockage, arrived to the hospital ER by ambulance with severe headache, nausea/vomiting. He had already been to an urgent care which refused to treat him saying he needed to go to the ER because of the potential of having a heart attack. He was seen just long enough to start two IV lines and then place in the waiting room in a wheelchair for 5 HOURS. When they finally took him back he had a dangerously high blood pressure of over 250 systolic and over 120 diastolic. This is unacceptable. And as a former employee of this hospital I have instructed my family to never take me to this hospital for any emergency even though we live less than 3 miles away. Providence Hospital, your commitment to patient care is non-existent which is a far cry from when I was working in health care there. Apparently when Ascension took control from the Daughters of Charity they also threw everything else out the window that matters." - David

Feb 21, 2022, 11:41 PM
Providence Hospital: "I have never been to the ER of this hospital where the patient was seen any quicker than 2 hrs. Tonight was one of the worst experiences yet. My father in law, who has a history of diabetes, heart failure, and carotid blockage, arrived to the hospital ER by ambulance with severe headache, nausea/vomiting. He had already been to an urgent care which refused to treat him saying he needed to go to the ER because of the potential of having a heart attack. He was seen just long enough to start two IV lines and then place in the waiting room in a wheelchair for 5 HOURS. When they finally took him back he had a dangerously high blood pressure of over 250 systolic and over 120 diastolic. This is unacceptable. And as a former employee of this hospital I have instructed my family to never take me to this hospital for any emergency even though we live less than 3 miles away. Providence Hospital, your commitment to patient care is non-existent which is a far cry from when I was working in health care there. Apparently when Ascension took control from the Daughters of Charity they also threw everything else out the window that matters." - David

Nov 29, 2021, 11:23 PM
Providence Hospital: "Rude nurse says twelve hour wait" - erin


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