Providence Alaska Medical Center Ratings

3200 Providence Drive
Anchorage, AK 99508
Phone: (907) 562-2211

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Providence Alaska Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Providence Alaska Medical CenterNational Average
Heart Attack10.2%12.6%
Stroke14.9%13.9%
Heart Failure12.5%11.8%
Pneumonia17.6%18.2%



Infectious Disease at Providence Alaska Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 12m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Providence Alaska Medical Center Stories



Sep 23, 2023, 1:20 AM
Providence Alaska Medical Center: "Been here 3 hrs. Going on 4..Still not taken back for care...
This is inhuman
This makes the medical field look so bad!!!"
- Becky

Aug 21, 2022, 4:39 AM
Providence Alaska Medical Center: "The ER wait times today are borderline torture. My wife was sent here by the paramedics with severe chest pains and she has now been sitting in the waiting area for going on 5 hours!

This is ridiculous and unconscionable. "
- Davis


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