Presence Saint Francis Hospital Ratings
355 RIDGE AVE
Evanston, IL 60202
Phone: (847) 316-4000
Evanston, IL 60202
Phone: (847) 316-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Presence Saint Francis Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 16% |
Heart Failure | 11% |
Pneumonia | 12% |
Infectious Disease at Presence Saint Francis Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 12 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 55mNon-critical cases where patient is discharged have total visit time of 2 hour and 26 minutes
Serious cases where patients are admitted have 2 hour and 15 minutes to be admitted, then an additional 2 hour and 33 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Presence Saint Francis Hospital
4.4
out of 5
based on 34 ratings.
34 user reviews.
63% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients were often left in pain
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Presence Saint Francis Hospital Stories
Apr 14, 2024, 4:25 AM
Advocate South Suburban Hospital: "Brought my son to ER and wait time has been over ten hours. 04/13/2024" - Miki
Apr 02, 2024, 8:12 PM
Central Dupage Hospital: "Wait times 04/02. Got here at 3, still in waiting room. Others are reporting they arrived between 1 and 3. " - Edward
Mar 13, 2024, 5:16 PM
Palos Community Hospital: "Ridiculous. Longest patient waiting for over 3 hours but not called 4 hours later from the Emergency Department. Service here is awful now. Never again" - Charlene
Feb 27, 2024, 6:56 PM
Herrin Hospital: "Been over 2 hours and my son has a 103 fever. Covid. Left him in the waiting room " - Teresa
Feb 17, 2024, 1:09 AM
: "I currently have been waiting SEVEN hours at Advocate Christ Hospital " - April