Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Presbyterian Hospital Ratings

Charlotte, NC 28233
Phone: (704) 384-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Presbyterian Hospital save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure12%

Infectious Disease at Presbyterian Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 24m

Non-critical cases where patient is discharged have total visit time of 2 hour and 49 minutes

Serious cases where patients are admitted have 3 hour and 13 minutes to be admitted, then an additional 2 hour and 9 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Presbyterian Hospital 4.6 out of 5 based on 24 ratings. 24 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Presbyterian Hospital Stories

Jun 01, 2022, 6:08 PM
Presbyterian Hospital: "My wife waited 18 hours and I her husband waited 15 hours. She was bleeding from her rectum and in pain. This was told to the nurse, but she seemed snooty rude and did nothing.

She has diabetes and her insulin pen malfunctioned and her sugars were averaging 360. Novant didn't care as it apparently was a
low priority.

Also, a man was in distress of vomiting and not one nurse assisted him and I had to go fetch a nurse. He also was about 18 hours in the waiting room.

If waiting times are close to 24 hours, food and drink should be supplied."
- Rick

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