Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Presbyterian Hospital Ratings

1100 CENTRAL AVENUE SE
Albuquerque, NM 87106
Phone: (505) 724-8386

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Presbyterian Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia13%


Infectious Disease at Presbyterian Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
156
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 1h 14m

Non-critical cases where patient is discharged have total visit time of 3 hour and 54 minutes

Serious cases where patients are admitted have 4 hour and 18 minutes to be admitted, then an additional 1 hour and 38 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Presbyterian Hospital 4.6 out of 5 based on 24 ratings. 24 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Presbyterian Hospital Stories



    May 16, 2023, 5:13 AM
    Presbyterian Hospital: "The worst hospital. Staff in the ER doesnt know how to triage, people with serious conditions wait well over 4 hours before being seen. People with debillitating pain are overlooked as well as children. The staff in the ER is completely incompetent. Not to mention yhe antiquated ER. No point of care testing in the ER to speed up payient care and the security team is so unprofessional talking internal business loud where patients can hear. Go to Lovelace. This is not the hospital to entrust your life or family members to. I had to listen to patients scream and moan in pain while being overlooked and not cared about. Whats the purpose of triage?" - Darrin

    Jan 03, 2023, 7:12 AM
    Presbyterian Hospital: "Wife had a possible heart attack. Wait so far has been 13 hours " - Jim

    Dec 29, 2022, 11:25 AM
    Presbyterian Hospital: "I waited 17 hours at Pres downtown. After finally complaining & very I'll, I've been taken to a ER room, but there are no patient rooms available!" - Cindy

    Dec 02, 2022, 10:17 AM
    Presbyterian Hospital: "I went the ER at 2am waiting for 6 hours and still didn't get called. others who came hours after me got called in the back and I was told I still had to wait for an empty room. I ended up leaving at 7:30am and went to my local urgent care they took Me I'm 1hr after checking in. " - Mia

    Nov 19, 2021, 10:56 PM
    Presbyterian Hospital: "Worst service some people been here 12 hours with pneumonia. Have a fever of 103 and bloody stool with covid. It will be forever til I'm seen" - Stephen

    Aug 28, 2021, 10:25 AM
    Presbyterian Hospital: "Was at this ER on Friday 8/27/21. I entered at 9:38 am and left at 11:11 pm. Was admitted to a bed at approximately 10:30 pm. Many patients left from frustration. " - Casey

    Jan 17, 2017, 6:42 PM
    Presbyterian Hospital: "inpatient pharmacy- extremely pleasant, however the rude, unwelcoming staff at Tricore left a bad taste in my mouth for the entire Presbyterian hospital in albuquerque nm. looked right at us and didn't even acknowledge us. several minutes pass, and she barks a demand for us to sit down. Cancer doctor, Finklestein also has absolutely no patience and terrible bedside manner. doesn't even have time to answer questions, rolls her eyes at her patience when they ask. and i'm talking about a patient with Stage IVB Cervical Cancer. Terrible care. No Thank you, don't need that attitude, switching hospitals and Physicians." - laura


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