Pottstown Memorial Medical Center Ratings
1600 EAST HIGH STREET AND ARMAND HAMMER BLVD
Pottstown, PA 19464
Phone: (610) 327-7000
Pottstown, PA 19464
Phone: (610) 327-7000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Pottstown Memorial Medical Center save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 13% |
| Pneumonia | 18% |
Infectious Disease at Pottstown Memorial Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 24 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 4 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 24mNon-critical cases where patient is discharged have total visit time of 2 hour and 11 minutes
Serious cases where patients are admitted have 2 hour and 31 minutes to be admitted, then an additional 1 hour and 40 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Pottstown Memorial Medical Center
4.4
out of 5
based on 36 ratings.
36 user reviews.
61% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Pottstown Memorial Medical Center Stories
Feb 15, 2018, 10:50 AM
Pottstown Memorial Medical Center: "This is the ER from Hell. Came in with severe abdominal pain. 10 on a 10 scale. Given pain killer only after asking. Had CT Scan and waited 2 hours for results. Doctor spent 5 minutes discussing my condition. Place is disorganized. I picked a shift change which should not affect how things are done.I was there for 4 hours of which 3 hours was wait time.
" - Mark
