Portneuf Medical Center Ratings

777 Hospital Way
Pocatello, ID 83201
Phone: (208) 239-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Portneuf Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Portneuf Medical CenterNational Average
Heart Attack11.3%12.6%
Stroke16.5%13.9%
Heart Failure13.9%11.8%
Pneumonia16.8%18.2%



Infectious Disease at Portneuf Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 16m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Portneuf Medical Center Stories



Oct 25, 2021, 4:23 AM
Portneuf Medical Center: "U need to drug test your employees like John Cerro ..who positive for covid delta virus!!!!" - Wendy

Aug 30, 2015, 12:01 PM
Portneuf Medical Center: "Negative mostly on wait time at Portneuf Hospital: Many times 2 and 3 hour wait in ER lobby before even going back to see someone. I would like a community rating of "actual patients". Wait time of insured vs self pay done say via Idaho State Journal, news stations....! " - Nicole


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