Pomona Valley Hospital Medical Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Pomona Valley Hospital Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Pomona Valley Hospital Medical Center	National Average
Heart Attack	11.9%	12.6%
Stroke	12.4%	13.9%
Heart Failure	10.8%	11.8%
Pneumonia	17.6%	18.2%

Infectious Disease at Pomona Valley Hospital Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	43
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 31m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Pomona Valley Hospital Medical Center Stories

Share your experience

Jul 30, 2023, 1:42 PM
Pomona Valley Hospital Medical Center: "I was in hospital June 22 & 23.the treatment was absolutely terrible.if you call nurses station they hang up or don't answer. They are short nurses and my treatment was very poor. I was treatment terrible by a RN named Ronald.i listened to other patients crying and they were not receiving any care from the nurses it was so pathetic. I've been going there 65 years.The doctors are fine intact they don't even know how people are being treated.its beyond unacceptable. I walked out on my own. I was in a urine soaked bed nurses station didn't care.it may be a trauma center but good God you don't want to go to this hospital. The rating is 1 because there isn't a zero rating. They are desperate for employees and hire people without knowledge and experience. I've never been so afraid in a hospital in my entire life. I called hospital operator to get help because nobody was available. The worst experience of my life. I was born there and it's not the same anymore and probably never will. The nurses were talking about patients in hallway and other nurses. One female nurse was saying that another nurse was gay. Who cares about that anyway besides discrimination they need to focus on the patients more. I called the hospital and they don't seem to care at all.its not a sincere environment or even caring environment. It's so sad people go there and expect good care. You definitely won't get it a PVCH EVER.
" - Mark

Oct 05, 2021, 3:44 PM
Pomona Valley Hospital Medical Center: "I'm going to ER for severe back pain all I do is put a hot pack won't give you no pain killer thanking everybody comes in your is a drug addict I take your blood test they know you're not a drug addict but they act like you are would you go to your doctor want to know why I didn't give you no pain killer" - Larry

Apr 24, 2018, 7:56 AM
Pomona Valley Hospital Medical Center: "Agradezco el servicio de este hospital, excelente tratamiento,enfermer@s atentos y comunicativos rápido atención a mi hija.Dios bendiga es hospital y a sus doctores y todos sus servidres" - Viacutector

May 19, 2016, 8:36 PM
Pomona Valley Hospital Medical Center: "They have they worse ER ever!! My daughter had to wait 5 hours just to have her stitches done. And they every time I ask how long it would be the nurses told me their are 4 people ahead of us. Next time I am taking my kids to chino hospital. " - Vivian

Compare hospitals in Los Angeles County