Pinnacle Health Hospitals Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Pinnacle Health Hospitals save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	13%
Pneumonia	15%

Infectious Disease at Pinnacle Health Hospitals

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	104
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 0h 59m

Non-critical cases where patient is discharged have total visit time of 2 hour and 34 minutes

Serious cases where patients are admitted have 2 hour and 51 minutes to be admitted, then an additional 1 hour and 33 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

67% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Pinnacle Health Hospitals Stories

Share your experience

Jan 28, 2018, 9:14 PM
Pinnacle Health Hospitals: "Went to West Shore UPMC Pinnacle at the recommendation of my pulmonologist. I cam in in respiratory distress. Waited 1.5hours for treatment. After taking 3 back to back nebulizer treatments, no on checked my breathing, I was told to vacate the room and sit in a waiting room by the rudest person who did not care that my lungs hurt and i was shaking from the treatments. Sat there for over an hour until someone came only to be told what i already knew, lungs are enflamed and constricted. Now I am to stay for observation. I hope someone pays attention. I realize they are overwhelmed but the behavior and care is horrible." - Beverly

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