Pilgrim Psychiatric Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Infectious Disease at Pilgrim Psychiatric Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 0h 0m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Pilgrim Psychiatric Center Stories

Share your experience

Feb 06, 2026, 4:53 PM
1: "555" - CpjJwWHV

Feb 06, 2026, 4:49 PM
1: "555" - CpjJwWHV

Jan 16, 2026, 3:06 PM
Mercy Medical Center: " I AM SO THANKFUL FOR ALL THE STAFF IN THIS HOSPITAL.
THEY ARE SO GREAT, CARING, EVERYONE IS WONDERFUL. I WANT TO GIVE SPECIAL THANKS TO THE DR. JAMES WAI WHO WAS SO HELPFUL AND KIND, YOU DONT FIND DOCTORS LIKE THIS ANYWEHRE ANYMORE, BUT I AM GREATFUL AND THANKFUL FOR EVERYTHING HE DID FOR ME.
" - MELBA

Dec 27, 2025, 3:13 PM
Samaritan Hospital Of Troy, New York: "Nurses were excellent but housekeeping was not great am on 4th floor young woman housekeeper was awful she didn't wipe anything down at all or mop floor which was not very clean due to weather she was in bathroom for about ten mins behind wall where I couldn't see her I am not sure what she was doing possible texting not sure I hate to complain about anyone but she did not clean anything I got up to do myself I'm sorry to complain but this is very dangerous with all the things going around now. Otherwise care was great." - A.g.

Dec 18, 2025, 1:29 AM
Long Island Jewish Medical Center: "My mom came into the Emergency Room, not being able to breath and shortness of breath at 4 pm on 12/17/25. We were still waiting in the ER at 2am with hopes for a room and a device to assist with her breathing while sleeping. Horrible service from staff and the patient advocates department (Kevin)" - Ya

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